COVID-19 Lockdown Round Five
As of Wednesday January 5 at 12:01am the Mayfair Theatre will temporarily close as per Ontario COVID-19 restriction guidelines for at least 21 days. Please stay tuned for updates.
Capacity Limits and Additional Public Health Measures to protect against rising cases
Effective Monday December 20 2021 at 12:01 a.m., capacity limits will be reduced to up to 50% while still maintaining 2 meter social distance between out seated patrons.
Effective Sunday December 19 2021 at 12:01am, we will not be permitted to sell food from our candy bar, and there will be no outside food or drink allowed in the cinema.
Existing public health safety measures continue to remain in effect for the cinema. This includes wearing face coverings at all times, proof of vaccination, screening and the collecting of patron information to support contact tracing.
Further information can be found on the Province of Ontario Newsroom website.
Vaccine Verification Requirements
Update – A reminder that as of Tuesday January 4 you’ll need to present a QR code as vaccination verification to enter the Mayfair. Proof of vaccination without the QR code will not be accepted.
The Verify Ontario app can read SMART Health QR codes issued by all Canadian provinces and territories as well as those issued by the Canadian Armed Forces.
The province of Ontario has made vaccinations mandatory for admission to various places that people gather, including cinemas like the Mayfair. This provincial policy went into place on Wednesday, September 22nd.
Those 12 years and older will need to show a physical paper copy of their vaccination records, or a PDF/digital copy of their record showing that 14 days have passed since their second vaccine was administered (Wednesday, September 8th or prior). ID with name / date of birth matching the vaccination verification is also required.
For those under 12 years old, double-vaccination is not required.
In October there will be an app setup to make use of in association with this program.
If you have a medical-based exception in this situation, you can present a doctor’s note (along with I.D.)
Masks will continue to be required for everyone entering the cinema. We will still have extra hand sanitizer on hand, and social distance rules will still be in effect.
New members showing proof of vaccination will get one of our new membership cards. Existing members showing proof of vaccination will have their current cards swapped out for the new cards. This will make getting through the box office a bit quicker on return visits. (Those swapping out existing membership cards might even get a few extra months for free as an added thank you.)
For further information on COVID-19 vaccinations, please visit:
For further information on the vaccine verification requirements, please visit:
Thank you for your continued support during these always complicated times!
As Ottawa moves into Stage 3 of its reopening, we’re excited to light up our big screen again, but we’re still taking the current situation very seriously, and we’ve taken a number of measures to help protect everyone’s health.
- We are requiring all patrons and staff to wear masks while entering and exiting the building, and while in any common areas.
- Once patrons are seated, they may remove their masks, if they wish, to eat and drink. If you are not eating or drinking, you must leave your mask on.
Enhanced sanitation and disinfection
- There will now be longer gaps between screenings, to enable us to thoroughly disinfect the cinema, using wipes, cleaners, and a special fogger.
- Our card payment devices, cash registers, ATM and other devices used by staff and the public are being sanitized regularly.
- Our staff is following suggested protocols to keep themselves and the public safe, with frequent hand-washing, regular use of sanitizers, and wearing gloves whenever needed.
- We’ve made soap and hand sanitizer readily available, and have increased the frequency of cleaning and disinfection for all high-traffic surfaces, before and after every screening.
- All patrons are asked to dispose of their own garbage at the end of each show.
Additional barriers and distancing measures
- We’ve installed plexiglas barriers in our candy bar.
- At the end of each screening, we ask that patrons use the closest of our four exits within the cinema.
- We have placed instructional signs and floor markers for physical distancing in lineups throughout the space.
When to come to the Mayfair, and when not to
- We’ve asked any staff who are feeling unwell to stay at home.
- Finally, in an effort to protect Ottawa movie-lovers, we kindly ask anyone who is not feeling well to please STAY HOME – come back another time, when you’re feeling better!
- Please take note that doors open 30 minutes before showtimes. We encourage people to arrive early. We have a small box office, a small candy bar, and a single-screen cinema, meaning that when most of an audience shows up a few minutes before showtime, it causes a bottleneck. If possible, we appreciate you arriving a little bit early to pick out your seat and get your popcorn. Thanks for your help!